Contact information
Contact Information (EU Customers)
If you have any questions regarding your order, shipping, returns, or general inquiries, please contact us using the information below.
Store Name: Still Free
Customer Support Email: stillfree@128gmail.com
We aim to respond to all inquiries within 24–48 business hours, Monday to Friday.
Business Information
This online store is operated by Still Free.
For customers located in the European Union, please note that all communication regarding orders, consumer rights, and data protection can be handled via the email address above.
EU Consumer Rights
If you are a customer located in the European Union, you have the right to contact us regarding:
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order information
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shipping and delivery
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refunds and returns
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data protection and privacy questions
We are committed to complying with applicable EU consumer protection laws.
Contact Method
📧 stillfree128@gmail.com
At this time, we provide customer support exclusively via email to ensure clear and documented communication.
Optional (recommended for EU)
You can also add this line if Shopify asks for it:
Customers in the European Union may contact us at the email address above for any questions related to consumer rights or legal information.